Companies are spending large amounts to have their products shipped across Europe and elsewhere. Too often transport companies have as many different manual processes as they have customers. Cumbersome processes translate into costs and therefore into higher transport rates. There is also insufficient real-time information available for transport buyers and for their end-customers. Have the goods been delivered? Was the driver on time? What exactly has been signed off by the end customer? This information black hole prohibits pro-activeness vis-a-vis end customers and raises costs as logistics professionals spend considerable amounts of time chasing information manually. In this paper Transwide, as the leading collaboration platform, shares its experience developing, implementing and running a pan-European transport execution hub.
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