In a world where a supply chain's efficiency is a critical component of commercial success and cost control, Transwide offers real-time visibility and collaboration between all actors of the logistics process such as shippers, carriers, 3PL, 4PL, shipping lines, freight forwarders and receivers.
Transwide allows customers to increase their transport execution performance by extracting value tied in miscommunication, stuck information, lack of visibility and low agility by keeping a neutral position in serving all players alike.
Transwide has a continuously expending global network of Carriers, 4PL, 3PL, LP, warehouse operators, LLP, freight forwarders and shipping lines. Major international roll-outs have been successfully achieved with several Fortune 500 companies who are now using the platform on a daily basis, either through an ERP system, such as SAP, or directly through the internet.
Most probably your current logistics partners are already working with Transwide.
Focus: transport execution information hub
From day one Transwide realised the communication element was the heaviest part of logistics network management and that transport execution was a black hole for most companies. Since then we have focused on those two aspects to provide clients with connectivity, functionality and visibility during the entire transport execution process. Connectivity with functionality is the key, delivering visibility.
Collaboration: by the customer for the customer
Transwide has been built and continues to be built in collaboration with its customers.
There has always been a bottom-up approach to product development. As a communication platform between shippers and their logistic networks, we deliver tools that foster collaboration. It is therefore natural that we should apply the same philosophy when working with our customers. Our logistics and IT experts constantly listen to customers and combine requests to make the platform evolve.
The end result is simply a set of solutions that are easy to learn and to use but yet have the flexibility of managing complex logistics processes.
Software as a Service (SaaS)
Delivering value starts with our application and all the processes it covers, optimising transport execution processes. We enhance the value delivered by being a Software as a Service company. This means:
- No upfront investment in servers, software licences and all the maintenance costs that go with them. Transwide is run directly from our servers. Your costs vary depending on your usage.
- Easy-to-configure solutions with the support of our team, which means no third-party supplier to manage the project or configure the application for months. In a few weeks you are up and running and have the benefits of our solutions.
- A wide array of services delivered daily: a dedicated project manager that ensures your implementation is on schedule, multilingual customer support, training and system integration specialists to interface your IT systems with the Transwide platform are an integral part of our service.
- On-demand product development. We consult and collaborate closely with our customers to develop new functionalities and solutions. An updated version of Transwide is released two or three times a year, which can be accessed by all users.
All those ingredients allow us to roll-out projects at fast pace, ensuring ROI is reached in months instead of years.
It's all about customers
Transwide was the original pioneer of logistic connectivity hubs in Europe more than six years ago and has since grown at an astonishing rate of more than 10% month on month, expanding out of Europe and into NAFTA and Africa.
It is this coverage that explains why our client list reads like a "who's who" of global brands and household names, and includes names such as Danone, DHL, Masterfoods, Procter and Gamble, Solvay, Yara, Invista and Rexam.
Transwide's solutions are fully backed by an experienced and trained customer service department. In fact, in our summer 2006 customer survey, 94% of respondents rated our customer service as either "very good" or "excellent".
Transwide is a subsidiary of Wolters Kluwer (listed on the Amsterdam Euronext with €4.2bn in sales and 20,000 employees). This means we have the facilities and backing necessary to fulfil our promises. In just six years Transwide has evolved from a European industry pioneer to an established global industry leader.
Transwide's solutions have been designed to serve carriers and shippers equally. Transwide has no shippers or carriers in its shareholder base, which means we only concentrate on offering solutions that benefit the logistics community as a whole.
Tel: 32 2 722 99 20
Fax: 32 2 725 79 22
Transwide - NAFTA Regions
155 Federal Street
Tel.: 1 617 531 5890
Fax: 1 617 428-0921
European local phone numbers
UK: +44 20 8247 1179
Netherlands: +31 172 42 85 75
Germany: +49 611 7 36 56 99
Spain: +34 916 409 161
Poland: +48 22 539 58 80