1. Increased revenue earning potential
DaeX connects a PMS/CRS to a central server that allows bookings to be processed online and in real-time by the trade and/or corporate. Real-time handling of trade or corporate room allotments enables revenue managers to maximise on RevPar.
2. Streamlined interaction with e-channels
DaeX increases hotels' capacities to book allocated and non-allocated inventory by automating reservation confirmation and accelerating the accommodation booking process. Thus providing a reservation office that is available 24/7.
3. Maximise employee productivity and minimise errors
Hotel reservation offices can receive more than 100 booking requests an hour. DaeX replaces the necessary but mundane task of manually managing transactions, such as confirming, modifying and cancelling bookings. This enables staff to concentrate on customer service and other high-value activities and minimises inevitable errors due to manual data input.
4. Reduce operational costs
By increasing the processing rate of bookings achievable in a 24-hour period, DaeX reduces the overall cost per booking. More accurate staffing levels can also be achieved through improved occupancy forecasts, resulting in consistent levels of guest service while avoiding overstaffing costs.
5. Speed to market
DaeX enables hotels to work with tour operators to sell rooms in a real-time environment, allowing speed to market by processing tactical promotions that are often lost because the dates of offers have already passed by the time it is acknowledged and manually loaded into a tour operator's system.
6. Ease of integration
DaeX integrates directly into a hotel's PMS/CRS. Therefore, with no new system to learn, there is very little training required, resistance to change is removed and benefits can be realised immediately.
7. Channel management
DaeX offers a one-stop process to update the best available rate (BAR) to all third-party websites. Availability, rates and extensive descriptive data can be fully distributed and maintained in a large number of distribution channels, to the benefit of property sales and revenue performance.
8. Support and facilitate a variety of flexible business arrangements
DaeX is rate agnostic and utilises existing contractual arrangements between hotels and tour operators. It enhances the booking process without intruding on tour operator or hotel business arrangements, including pricing.
9. Free hotel information management system (HIMS)
DaeX provides hotels with a unique web-based HIMS, where all information about the property's products, services and policies can be managed dynamically. This allows the information to be distributed via a web service, thereby reducing costs on managing collateral.
10. Fully compliant with OTA specifications
DaeX and HIMS have been designed and built using the Open Travel Alliance (OTA) specification for hotel bookings and information and this simplifies integration with third parties.
